Tech Maker
Explore Soluta's projects and see how software expertise is put to work, including customizations and CRM integrations tailored to companies' needs.
![Main Website images (20)](https://www.gnet.it/hubfs/Main%20Website%20images%20(20).png)
Senza un CRM
Un CRM (Customer Relationship Management) è una piattaforma tecnologica che gestisce la relazione con i clienti attraverso i tre principali processi del ciclo di vita del cliente: la generazione di lead, la gestione delle trattative e i servizi per i clienti.
![Main Website images (19)](https://www.gnet.it/hubfs/Main%20Website%20images%20(19).png)
Con un CRM
Un CRM è una piattaforma unificata che integra i processi e memorizza le informazioni di vendita del cliente per gestire le relazioni con essi. Consente una gestione efficiente e semplifica la comunicazione tramite e-mail e attività al fine di ridurre il tempo e gli sforzi.
Salesforce, Klavyio, HubSpot and Shopify integration
- Advantage: KPI monitoring, improved performance and customer satisfaction, business process automation
- Technology: HubSpot, Salesforce, Klaviyo, Shopify
- Client's sector: Manufacturing
Chatbot customer service configuration with AI
- Advantage: Reduced CS management time, increased customer satisfaction, performance monitoring
- Technology: Freshdesk and Freshchat with integrated AI
- Client's sector: Manufacturing
Salesforce, SurveyMonkey e Agile Telecom integration for NPS monitoring
- Advantage: Constantly monitor satisfaction level, integration of nonanonymous response within CRM customer card to proactively reach out to dissatisfied customers
- Technology: Salesforce, Survey Monkey, Agile Telecom SMS
- Client's sector: Pharma/beauty
Webapp creation for assessments
Webapp that allows school evaluations to be entered within the server.
- Advantage: Speed up internal processes with the use of easy and accessible apps
- Technology: Javascript
- Client's sector: Educational
Salesforce data organization
Data organization and advice on how to structure platforms to do marketing activities.
- Advantage: Improving the efficiency of using Salesforce
- Technology: ActiveCampaign
- Client's sector: IT
Connector remake
- Advantage: Centralized integration of information and improved progress monitoring
- Technology: Salesforce
- Customer's sector: Ceramics
HubSpot CRM implementation
- Advantage: Increased CRM adoption, greater internal collaboration and reduced management time
- Technology: HubSpot
- Customer's sector: Manufacturing
Chiosco digitale
- Advantage: New fast and easy way to collect data and manage it in CRM
- Technology: ShowPaddy
- Client's sector: Educational
Connettori "batch"
- Advantage: Upload data into CRM easily and automatically
- Technology: DataPicker
- Client's sector: Manufacturing