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Experts in CRM Solutions

Align Sales, Marketing and Customer Service withsoluta-logo which offers CRM, Lead Generation, Marketing Automation and Help Desk solutions.

News of the month

Our core Competencies

 

CRM Experts

Soluta has a deep knowledge of business methodologies and for this reason helps you implement CRM processes: from lead generation to sales and customer support management.

Tech Developer

Soluta has technical software development skills that allow you to integrate the CRM and develop customizations or applications that support your needs.

Soluta's news on CRM

 

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Soluta collaborates with IAE Angers School of Management: The role of CRM technologies in the U.S. tile market
By Soluta 28 February 2025

In collaboration with five students in Master Management International and Marketing at IAE Angers...

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CRM Business Forum: between sharing and inspiration
By Soluta 28 February 2025

The CRM Business Forum was an inspiring experience and a true knowledge exchange on the topic of...

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Customer Base Analysis: Collect data and boost your customer base
By Soluta 28 February 2025

Customer Base Analysis is Soluta's new product for collecting data and using it to enhance the...

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multilingual-team

An international and multilingual team

Soluta supports Italian and international enterprise companies

Soluta deals with CRM projects taking into account different cultural and methodological approaches typical of international working environments

Soluta's CRM areas

 

Marketing

  • Lead Generation Strategies
  • Email Marketing and Automation
  • Campaign Analysis
  • Contact profiling

Sales

  • Updated and integrated customer card
  • Management of commercial activities
  • Commercial opportunities and pipelines
  • Reports and Dashboards

Customer Service

  • Multi-channel ticket management
  • Customer satisfaction analysis
  • Automatic chat bots and portals
  • Analysis reports and dashboards

CRM tools for marketing,

sales and customer service

 

CRM-tools
CRM Software

Consolidate and organize your customer data in an updated tab integrated with email and calendar.

Sales Automation

Automate repetitive tasks with Email automation and engage your customers.

Lead Generation

Generate leads through Inbound and Outbound Marketing tools (Landing Page, CTA, form, Ads, Social, Blog).

Email Marketing

Create automations and send emails through simple drag&drop templates and A/B test campaigns.

Software Help Desk

Give a tool to the customer support team to manage requests from multiple channels (portals, site, form, chatbot, social, telephone).

Data Analysis

Analyze Marketing, Sales and Customer Service performance thanks to integrated analytics tools.

Types of intervention

Soluta follows a strategic and structured methodology, from understanding the business to implementing operations through the help of various technologies.

1. Consultation

We are a team of experts with more than 15 years of experience in CRM systems. We provide specialised consulting to help you adopt the most appropriate technology tools to successfully complete your business's marketing, sales, and customer service goals.

2. Configuration

After carefully examining your current business processes, we work to customise tools and platforms, including HubSpot and Freshdesk, to best suit your needs. 

3. Integration

We are specialized in system integration, and when necessary, we can integrate a CRM to one of your existing systems, such as ERP system.

4. Data Analysis

We provide a data analysis service that enables you to have an in-depth knowledge of your business' current performance and helps you make decisions based on the data.

5. Training

We provide both online and offline training sessions to facilitate the understanding of softwares implementation in your business and to assist the users in the change process. 

6. Migration

We assist you in improving existing solutions and help you in the data migration process from one system to another.  In this way it is possible to maintain data by adopting new tools and improving processes.

15

+

Years of Experience

150

+

Average project users

30

+

Number of certifications

The Technologies

Soluta is expert in a wide range of software and technologies fundamental to take care of Marketing, Sales and Customer Service activities.

 

Let's get to know each other!

Do you want to start a new CRM project? Do you already have a CRM and want to improve it?

Contact us to find out more.

What they think about Soluta

Filippo Vacondio
"Professional team, caring, fast and able to provide highly qualified service. Well-structured and very competent CRM company with excellent knowledge of Hubspot. Highly recommended!"
Francesco Puglisi
"Honest, fast to reply and support, knowledgeable partner specifically on tech setup, integrations and platform capabilities, documentation produced and problem resolution."
Valentina Malavolta
"Their efforts to ensure we were completely taken care went above and beyond my expectations. He executed the technical requirements of our service request expertly and did an excellent job"
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